Free Collection (only available in Johannesburg) or use your own courier

You can collect your parcel personally or send your own preferred courier to collect your order from our offices.

Our office hours are Monday to Friday 9am – 5pm.

Please note: A minimum of 2 days is required before your order will be ready for collection by yourself or courier.

 

Courier deliveries are made, Monday to Friday, 9am to 5pm, so you should always provide a delivery address whereby an appropriate person will be available to accept and sign for the delivery during these times. If there is no one around to accept the delivery, the courier company will contact the recipient via telephone so that a new delivery day can be arranged.

Anyone at the delivery address can accept the delivery. In order for us to prove that delivery of an order has been completed, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

We will email you your parcel’s tracking information as soon as your order has been dispatched. You can then track your parcel on the Post Office or courier service’s websites, whichever applies to your shipment. 

Our offices are based in Johannesburg, but since we are an online business we are everywhere! This means, no matter where you are based in South Africa, you can place an order with us through our website or on the phone and we will deliver your order to your doorstep.